Terms & Conditions

Welcome to MathuraVrindavanHotel.com ( Hotel Balwant and Restaurant ), the best hotel booking website for your luxurious stay in Mathura and Vrindavan. Before you proceed with your booking, please carefully read and understand the following terms and conditions:

  1. Booking Confirmation:
    • By booking through MathuraVrindavanHotel.com, you agree to abide by the terms and conditions outlined herein.
    • Your booking is confirmed once you receive a booking confirmation email from us.
  2. Children Policy:
    • Children aged 6 years and above will be charged as adults at our property.
  3. Extra Bed Policies:
    • Prices for extra beds are not included in the total price displayed during the booking process.
    • If you require an extra bed, please inform us in advance.
    • Additional charges for extra beds will have to be paid separately during your stay.
  4. Cancellation and Refund Policy:
    • Cancellation policies vary depending on the type of booking and room rate selected.
    • Please refer to the cancellation policy mentioned during the booking process.
    • Any cancellations must be made within the specified time frame to avoid charges.
    • Refunds, if applicable, will be processed according to our refund policy also refund will be reimbursed in 5-7 working days as per our policy.
  5. Check-in and Check-out:
    • Check-in time is from [insert time], and check-out time is before [insert time].
    • Early check-in and late check-out are subject to availability and may incur additional charges.
  6. Payment:
    • Payment for your stay and any additional services must be settled upon check-in unless specified otherwise.
    • We accept payment via Bank Transfer Or Payment On Arrival.
  7. Damages and Losses:
    • Guests are responsible for any damages caused to the hotel property during their stay.
    • The hotel reserves the right to charge for any damages or losses incurred.
  8. Guest Conduct:
    • Guests are expected to conduct themselves in a respectful manner towards other guests and hotel staff.
    • Any behavior deemed inappropriate or disruptive may result in eviction from the premises without refund.
  9. Privacy Policy:
    • We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
  10. Disclaimer:
    • MathuraVrindavanHotel.com strives to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy of all information, including but not limited to prices, availability, and amenities.
    • We reserve the right to make changes to our website, policies, and terms and conditions at any time without prior notice.

By using MathuraVrindavanHotel.com and booking through our website, you agree to adhere to the terms and conditions outlined above. If you have any questions or concerns, please don’t hesitate to contact us. We look forward to welcoming you to Mathura Vrindavan Hotel for an unforgettable experience.